Please book for your flu jab
The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure you are protected against catching flu and developing serious complications.
You are eligible to receive a free flu jab if you:
are 65 years of age or over
have certain medical conditions
are living in a long-stay residential care home or other long-stay care facility
receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
All GP appointments are all booked via our ‘telephone first’ system. Your initial appointment will be a telephone consultation with a doctor. We will then discuss your concerns over the phone and book a face-to-face appointment if needed. You do not have to be available for an appointment that day – we can also book you in to evening or Saturday morning appointments if more convenient for you.
Many medical issues and follow-up appointments can be dealt with over the phone and prescriptions can be sent to a pharmacy near you saving you from traveling to the practice. If you prefer to see a GP face to face please let the doctor know this when you are speaking to them.
Appointments are available to book from 7pm the night before online or by phoning reception from 8am the day you need a call. As this is a busy time at the practice we encourage patients who can to use the online system and leave the phones available for other patients.
Nurse appointments can be booked in advance directly through reception.
If you are phoning for advice about results or referrals please avoid our busy time and call later in the day after 10am or register on-line.
We have full access to all consulting and treatment rooms and toilets. There is a portable induction loop available for people with hearing problems.
If you would like a chaperone for any examination, please inform reception.
The practice aims to treat patients’ medical conditions to the highest possible standard available under the NHS.
Patients will be treated with courtesy and consideration by all of our staff. Patients will receive appropriate information about their condition and treatment. The practice will endeavour to inform patients on health care matters whenever possible.
Patients with problems considered to be urgent will be seen on the same day.
To ensure the smooth running of the practice and to ensure services are effective an efficient, patients too have certain responsibilities as follows.
Please keep appointments
To try to arrive on time
If you are unable to attend an appointment, please inform the surgery in good time.
If you are given an appointment time or date which is unsuitable, please telephone to cancel and reschedule.
Remember, if you continue to default your appointments you may be removed from the list.
Please ensure your address or telephone number is correct. If you change address please inform the surgery.
If possible please try to telephone reception before 10:00 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Please find below link giving days of the week that GPs are normally in surgery
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